1. What is the reason for testing?

Explain whether your request concerns pre-employment, random, post-accident, or another testing need. Share any existing written instructions from your organization. This helps the team understand the service you are asking about.

2. Who is your point of contact?

Choose the person who will coordinate appointments and answer administrative questions. Have your company name, contact number, and preferred scheduling details ready. Do not send employees’ sensitive medical information through general website inquiries.

3. How many people and where?

Provide an estimated headcount, location, and preferred dates. If you are exploring mobile onsite testing, ask the office to confirm coverage, setup requirements, lead time, and availability for your location.

4. Is this part of a regulated program?

Tell the team if a DOT-regulated program applies to your request, and identify the relevant transportation agency. DOT publishes an employer handbook and other guidance for covered employers. Use the official resources and your designated program advisers when determining obligations.

5. What needs to be confirmed?

Ask about the appropriate service, pricing, authorization, scheduling, and result delivery process before sending employees for testing. Keep the confirmed instructions in one place so employees and your coordinator receive the same information.

Official resource

U.S. DOT: Employer handbook and program guidance

This guide is for general planning. Confirm applicable requirements through official guidance and your program advisers.